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Data Protection Education's Response to Novel Coronavirus

In these ever-changing and concerning times I wanted to inform you of Data Protection Education's action related to the coronavirus outbreak.

Whilst, at the time of writing, government advice does not require school closures or any restrictions on school interactions, we have taken the decision (following consultation with various customers) to cease our school visits until after the Easter holiday. 

We have a duty of care to you, our customers as well as our team. As such, we feel that visiting multiple organisations, often across wide geographic areas is an unnecessary risk. We will, of course, continue to monitor government advice and reinstate visits when appropriate.

We will be continuing to meet our obligations and provide online consultations instead of visits. These will be focussing in on more administrative actions and supports, including Data Protection Impact Assessments and Record of Processing. Visits to conduct audits will be postponed until at least after Easter. As we work with you remotely, we ask that you continue to honour the time allocated for a visit. We will be using a combination of phone calls and screen sharing software (you will just have to click on a link we provide in advance) and these extended sessions will be counted against visits in your SLA. Should staff be required to work from home in the future, we hope that we will be able to undertake these sessions using the same approach. Any sessions that must be cancelled, we ask as always for 72 hours notice and we will re-arrange for later in the year.

We would like everyone to complete this questionnaire, to help assess risk in relation to data when working from home and to help us advise on any risk:


Additionally, we have added some quick recommendations (and associated checklist) in the Working out of School best practice area. We have added further updates, including a revised working out of school policy:


We appreciate everyone's understanding in this matter. And I hope that just as we wish everyone to remain healthy, we are responsible to ensure that any changes (or potential changes) in data handling are taken into consideration during this time.

Please email dpo@dataprotection.education if you have any questions, or if we can help further. Your school consultant will be in touch directly regarding any imminent visits and sessions. We will post any further updates in our news section on the Knowledge Bank as well as communicating via email.

Kind regards, 

James England


Data Protection Education Ltd

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